Basic Parameters

ParameterDescription
Filter By Name-

Advanced Parameters

ParameterDescription
Page-
Results Per Page-

Example Output

{    "response_status": [        {            "status_code": 2000,            "status": "success"        }    ],    "technicians": [        {            "email_id": null,            "extension": null,            "purchase_approver": null,            "ci_people_fields": {},            "description": "Help Desk Executive",            "is_vipuser": false,            "reporting_to": null,            "type": "Technician",            "citype": {                "name": "User",                "id": 3            },            "cost_per_hour": "0.00",            "ci_default_fields": {                "udf_pickref_1": null            },            "org_user_status": "ACTIVE",            "id": "10",            "is_online": null,            "department": null,            "first_name": null,            "service_request_approver": null,            "created_time": {                "display_value": "03/10/2023 05:49 PM",                "value": "1696355399600"            },            "jobtitle": null,            "mobile": "",            "profile_pic": {                "content-url": "/images/default-profile-pic2.svg",                "name": "default-profile-pic2.svg"            },            "project_roles": null,            "last_name": null,            "sms_mail_id": null,            "middle_name": null,            "created_by": null,            "ciid": "23",            "purchase_approval_limit": null,            "login_name": null,            "phone": "925-852-2564",            "sip_user": null,            "employee_id": "014",            "domain": null,            "name": "Jeniffer Doe",            "allowed_to_view_cost": false,            "enable_telephony": false,            "status": "ACTIVE"        },        {            "email_id": null,            "extension": null,            "purchase_approver": null,            "ci_people_fields": {},            "description": "Help Desk Executive",            "is_vipuser": false,            "reporting_to": null,            "type": "Technician",            "citype": {                "name": "User",                "id": 3            },            "cost_per_hour": "0.00",            "ci_default_fields": {                "udf_pickref_1": null            },            "org_user_status": "ACTIVE",            "id": "9",            "is_online": null,            "department": null,            "first_name": null,            "service_request_approver": null,            "created_time": {                "display_value": "03/10/2023 05:49 PM",                "value": "1696355399600"            },            "jobtitle": null,            "mobile": "",            "profile_pic": {                "content-url": "/images/default-profile-pic2.svg",                "name": "default-profile-pic2.svg"            },            "project_roles": null,            "last_name": null,            "sms_mail_id": null,            "middle_name": null,            "created_by": null,            "ciid": "22",            "purchase_approval_limit": null,            "login_name": null,            "phone": "925-852-2645",            "sip_user": null,            "employee_id": "013",            "domain": null,            "name": "Howard Stern",            "allowed_to_view_cost": false,            "enable_telephony": false,            "status": "ACTIVE"        },        {            "email_id": null,            "extension": null,            "purchase_approver": null,            "ci_people_fields": {},            "description": "Help Desk Executive",            "is_vipuser": false,            "reporting_to": null,            "type": "Technician",            "citype": {                "name": "User",                "id": 3            },            "cost_per_hour": "0.00",            "ci_default_fields": {                "udf_pickref_1": null            },            "org_user_status": "ACTIVE",            "id": "8",            "is_online": null,            "department": null,            "first_name": null,            "service_request_approver": null,            "created_time": {                "display_value": "03/10/2023 05:49 PM",                "value": "1696355399600"            },            "jobtitle": null,            "mobile": "",            "profile_pic": {                "content-url": "/images/default-profile-pic2.svg",                "name": "default-profile-pic2.svg"            },            "project_roles": null,            "last_name": null,            "sms_mail_id": null,            "middle_name": null,            "created_by": null,            "ciid": "21",            "purchase_approval_limit": null,            "login_name": null,            "phone": "925-852-2592",            "sip_user": null,            "employee_id": "012",            "domain": null,            "name": "John Roberts",            "allowed_to_view_cost": false,            "enable_telephony": false,            "status": "ACTIVE"        },        {            "email_id": null,            "extension": null,            "purchase_approver": null,            "ci_people_fields": {},            "description": "Help Desk Executive",            "is_vipuser": false,            "reporting_to": null,            "type": "Technician",            "citype": {                "name": "User",                "id": 3            },            "cost_per_hour": "0.00",            "ci_default_fields": {                "udf_pickref_1": null            },            "org_user_status": "ACTIVE",            "id": "7",            "is_online": null,            "department": null,            "first_name": null,            "service_request_approver": null,            "created_time": {                "display_value": "03/10/2023 05:49 PM",                "value": "1696355399600"            },            "jobtitle": null,            "mobile": "",            "profile_pic": {                "content-url": "/images/default-profile-pic2.svg",                "name": "default-profile-pic2.svg"            },            "project_roles": null,            "last_name": null,            "sms_mail_id": null,            "middle_name": null,            "created_by": null,            "ciid": "20",            "purchase_approval_limit": null,            "login_name": null,            "phone": "925-852-2602",            "sip_user": null,            "employee_id": "011",            "domain": null,            "name": "Heather Graham",            "allowed_to_view_cost": false,            "enable_telephony": false,            "status": "ACTIVE"        },        {            "email_id": null,            "extension": null,            "purchase_approver": null,            "ci_people_fields": {},            "description": "Help Desk Executive",            "is_vipuser": false,            "reporting_to": null,            "type": "Technician",            "citype": {                "name": "User",                "id": 3            },            "cost_per_hour": "0.00",            "ci_default_fields": {                "udf_pickref_1": null            },            "org_user_status": "ACTIVE",            "id": "6",            "is_online": null,            "department": null,            "first_name": null,            "service_request_approver": null,            "created_time": {                "display_value": "03/10/2023 05:49 PM",                "value": "1696355399600"            },            "jobtitle": null,            "mobile": "",            "profile_pic": {                "content-url": "/images/default-profile-pic2.svg",                "name": "default-profile-pic2.svg"            },            "project_roles": null,            "last_name": null,            "sms_mail_id": null,            "middle_name": null,            "created_by": null,            "ciid": "19",            "purchase_approval_limit": null,            "login_name": null,            "phone": "925-852-2588",            "sip_user": null,            "employee_id": "010",            "domain": null,            "name": "Shawn Adams",            "allowed_to_view_cost": false,            "enable_telephony": false,            "status": "ACTIVE"        },        {            "email_id": null,            "extension": null,            "purchase_approver": true,            "ci_people_fields": {},            "description": "",            "is_vipuser": false,            "reporting_to": null,            "type": "Technician",            "citype": {                "name": "User",                "id": 3            },            "cost_per_hour": "0.00",            "ci_default_fields": {                "udf_pickref_1": null            },            "org_user_status": "ACTIVE",            "id": "5",            "is_online": null,            "department": null,            "first_name": null,            "service_request_approver": null,            "created_time": {                "display_value": "03/10/2023 05:49 PM",                "value": "1696355399600"            },            "jobtitle": null,            "mobile": "1234567890",            "profile_pic": {                "content-url": "/images/default-profile-pic2.svg",                "name": "default-profile-pic2.svg"            },            "project_roles": {                "name": "Project Admin",                "id": "1"            },            "last_name": null,            "sms_mail_id": null,            "middle_name": null,            "created_by": null,            "ciid": "18",            "purchase_approval_limit": "-1.00",            "login_name": "administrator",            "phone": "1234455",            "sip_user": null,            "employee_id": "009",            "domain": null,            "name": "administrator",            "allowed_to_view_cost": true,            "enable_telephony": false,            "status": "ACTIVE"        }    ],    "list_info": {        "has_more_rows": false,        "start_index": 1,        "row_count": 6    }}

Workflow Library Example

List Technicians with Manage Engine Servicedesk Plus and Send Results Via Email

Preview this Workflow on desktop